Privacy Policy

Privacy Policy - the basics

At RAZ Fragrance World, we value your trust and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you shop with us.

1. Information We Collect

We collect information you provide directly to us when you:

Place an order for our luxury Eau de Parfum collection.
Create an account or sign up for our newsletter.
Contact our customer support team regarding shipping or returns.
Types of Data: This includes your name, shipping address (within or outside Riyadh), email address, phone number, and payment information.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders for products like HAYYAK, BATAL, UDIYYA, and LEGENT.
Provide real-time tracking updates for your delivery.
Improve our website and fragrance offerings.
Communicate with you about exclusive brand launches and updates.

3. Sharing with Third Parties

We do not sell your personal information. We only share data with trusted partners necessary to run our business, such as:

Courier Services: To ensure your package arrives within the promised delivery windows.
Payment Processors: To securely handle your transactions.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. RAZ Fragrance World ensures your data is stored securely for a safe shopping experience.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights, please contact the RAZ Fragrance World support team.

6. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.